Terms of Service

Mahalo for supporting local recycling on Kauai! To keep things smooth, safe, and sustainable, we ask all customers to review and follow the policies below:


What We Pick Up:

We currently accept the following recyclables:

  • Cardboard (flattened)
  • Plastic bottles and containers labeled #1 or #2
  • Aluminum cans
  • Glass bottles

We do not accept:

  • Trash, food waste, or compost
  • Electronics, batteries, appliances, or hazardous materials (paint, oil, etc.)
  • Large items like pipes and appliances

If any bin is contaminated with non-accepted materials, we may skip pickup.


Pickup Schedule & Bins:

  • Pickups happen depending on your location.
  • We provide one or more labeled bins, please place them in your designated pickup area by 9 am on the day of your pick up.
  • If your bin is not out on time, we may not be able to return until your next scheduled pickup.

Billing & Payments:

  • Pickup service is billed monthly based on your chosen service schedule. First month is free for all pricing tiers.
  • Payments are due via online subscription unless otherwise arranged.
  • Missed payments may result in a temporary pause in service.

Where It Goes:

All collected materials are sorted by type and delivered to certified drop-off or redemption centers on Kauai for proper handling. We do not handle the recycling process ourselves or guarantee what happens to them after drop-off, but we only use authorized local facilities.


Legal Note:

By using this service, you acknowledge that you are voluntarily participating in a recycling pickup program and agree to hold The Sort Authority harmless for any damage, injury, or loss related to materials collected or left at your location.

We reserve the right to refuse service to customers who do not follow these guidelines.


Mahalo for Recycling!

We’re proud to serve our island community and make it easy to do the right thing. If you have any questions or special requests, reach out anytime!